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Frequently asked questions

Didn't find your answer? Contact us and we'll reply within one business day.

Do I need a credit card for the free trial?

No. The trial is free for 14 days with every feature and no payment details. At the end you pick a plan or simply stop.

Who is Waseet for?

Small and medium insurance brokerages and agencies in Egypt (roughly 2 to 30 staff) that manage clients and policies across several lines and insurers.

Is Arabic fully supported?

Yes. Arabic is the primary language with a right-to-left interface, and any user can switch to English at any time. Numbers use Latin digits for easy checking.

Who owns my brokerage's data?

Your data belongs entirely to your brokerage. We never sell or share it, you can export reports at any time and request a full copy of your data when you cancel.

Several brokerages use Waseet — can anyone see our data?

Waseet is multi-tenant: each brokerage has an isolated workspace and every query is scoped to your workspace, so no other company can see your data.

How do WhatsApp reminders work?

Waseet prepares an Arabic renewal message with the client name, policy number and end date, and opens WhatsApp in one click on phone or desktop so you send it from your brokerage's number.

Can I move my existing data from Excel?

You can start by entering only your clients and active policies. On the Business and Enterprise plans we help prepare and import your data as part of onboarding.

What happens if I exceed my plan's limits?

We warn you before you reach a limit and you can upgrade in one click at any time. We never delete data or stop your work without notice.

Does Waseet work on mobile?

Yes, the interface is responsive and works in mobile, tablet and desktop browsers without installing an app.

Do you connect directly to insurers' systems?

Not yet. Waseet records quote requests, received offers and commission settlements manually; integrations are on our roadmap.

How do I pay for my subscription?

Prices are in Egyptian pounds, monthly or yearly (yearly saves the equivalent of two months). Contact us for available payment methods and invoices.

Is support available in Arabic?

Yes, our support team speaks Arabic. Every plan includes email support, and Business and above get priority support.