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Claims

Register claims and follow them with the insurer until payment.

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ReportedDocs pendingSubmittedUnder reviewApprovedPaidRejectedwith a reason — can be reopenedwith approved amount
Claim statuses
  1. 1From the policy or “New claim”: pick the policy, date of loss, description and estimated amount.
  2. 2Move the status as things progress: docs pending, submitted, under review, approved (with the approved amount), paid.
  3. 3Add notes and documents; every change appears on the timeline.
A claim page
  1. 1Claim stages
  2. 2Change status
  3. 3Claim number

Rejecting needs a note with the reason; a rejected claim can be reopened for review.

Claims · Waseet