Help center

Clients

Individuals and companies with contacts, documents and all their policies, quotes and claims.

The clients list
  1. 1New client
  2. 2Search by name, national ID or phone
  3. 3Filters
  4. 4Click a row for details

Adding a client

  1. 1Click “New client” and choose the type: individual or company.
  2. 2Individuals: the 14-digit national ID is validated. Companies: tax ID and commercial register number.
  3. 3Add at least one contact and tick the number that has WhatsApp for reminders.
  4. 4Assign the responsible agent (owners/managers only) and save.
A client page
  1. 1New policy or quote
  2. 2Contacts & WhatsApp

Phone numbers are stored in international format (+20…) and can be typed with Arabic or Latin digits.

Deleting a client is a soft delete: it disappears from lists but history is kept. Agents see and edit only their own clients.

Clients · Waseet